Terms & Conditions

National Deliveries are made on pallets by a Third Party Courier Company with an Rigid Vehicle with Tail Lift for a kerb-side off load – HIAB/Crane Offload IS NOT available - your order will be delivered on a pallet and offloaded using a tail lift and a manual pallet pump truck.  A level, hard surface is required for offload. Sharp inclines, declines and uneven surfaces are unsuitable for this method of delivery.   IF IN ANY DOUBT please call us on 01423 77180 or email orders@harperbaggedproducts.co.uk prior to placing your order.

Deliveries locally are delivered direct from one of your stockists in your area if you would prefer you can order direct from them or via our website. Local deliveries are done on various sized hiab trucks if you access issues please email orders@harperbaggedproducts.co.uk or phone 01423771480

Economy Orders will normally be delivered within 2-3 working days from date of despatch with upgrades available at additional cost (please see our delivery procedures).

Occasionally stocks may be low on certain products which you will be informed about as soon as possible after your order is placed.

Changes to orders and cancellations must be made prior to orders being despatched.  Full refunds will only be made if orders are cancelled 12 hours prior to goods leaving our depot.

Harper Bagged Products Ltd will make every effort to deliver products on the agreed date, but if for any reason the Company is unable to deliver then no liability will fall to the Company for such delays.

Harper bagged products ltd  will not accept any liability for damages to property caused during delivery, and the customer is agreeing that their driveway/property can withstand the weight of their delivery, at least 1 tonne or 1000kg per pallet.

Returns

Refunds may be given subject to haulage costs to and from the destination.

Orders returned due to unsuitable access or wrong material ordered will incur a charge of £60 for return delivery and re-stocking, refunds will only be given once this charge has been deducted.

If you have any questions or you are unsure about your delivery please contact us prior to placing your order and we will endeavour to find a solution for your delivery, the more information we can provide our courier the easier and safer the delivery will be made.

Local Suppliers

In some areas we have local suppliers and our contract with them means they must handle your order and delivery.

Please note the following suppliers are independent stockists of our products and control their own prices. Their prices may be higher or lower than those advertised on www.harperbaggedproducts.co.uk

Please note:

All sizes quoted are approximate.

All images shown on our website are issued by way of general description only. Purchasing samples to ensure product is correct is suggested and refunded if full order placed.

All our aggregates are sourced direct from working quarries and at times the texture, colour and size can differ from previous orders and website pictures. We have a high level of quality control, however at times this is out of our control it is recommended you purchase a sample before ordering which will be refunded if order placed.

Head office address:
Harper Bagged Products Ltd.
Brackenwood Crag, Back Road, High Birstwith, Harrogate, North Yorkshire. HG3 2JH.

Companies registered No: 9533722 | VAT Registration No: 210755046